Teller

  • Full Time
  • Lusaka

ManPower Solutions

About Us:
ManPower Solutions specializes in connecting skilled professionals with financial institutions. We are currently seeking a detail-oriented Teller to join a reputable bank committed to providing excellent customer service.

Job Overview:
As a Teller, you will be responsible for handling customer transactions efficiently and accurately. Your role will involve providing exceptional service while ensuring compliance with banking regulations.

Key Responsibilities:

  • Process customer transactions, including deposits, withdrawals, and transfers.
  • Verify customer identification and ensure compliance with security protocols.
  • Assist customers with inquiries regarding account balances, services, and products.
  • Maintain accurate records of transactions and manage cash drawer.
  • Promote bank products and services to enhance customer relationships.
  • Assist in resolving customer issues and escalating when necessary.
  • Participate in training and development programs to enhance banking knowledge.

Qualifications:

  • High school diploma; Bachelor’s degree in Finance or a related field is a plus.
  • Proven experience in a customer service or banking role preferred.
  • Strong numerical and analytical skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and strong organizational skills.
  • Ability to work in a fast-paced environment and handle cash accurately.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for career advancement within the bank.
  • A supportive and collaborative work environment.
  • Access to training and resources for professional development.

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