Technical Officer

ENGIE Energy Access (Africa)

About the job

Position Description

Job Title: Technical Team Officer

Department: Operations

Reporting line: Technical Team Lead

Location: Lusaka, Zambia

Job Grade: 11


About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

Job Purpose/Mission

The Technical Team Officer will report directly to the Technical Team Lead and be an integral part of the Operations team. The primary responsibilities will be to assist with the refurbishment of EEA products

Product Refurbishment : Technical repair and refurbishment of A2E products:

    • Sort and track all items which are returned from the field as swaps, Voluntary Returns, or repossessions and which are awaiting refurbishment, as required by Supervisor and Team Lead;
    • Work diligently to meet monthly refurbishment targets as set by Supervisor and Team Lead;
    • Speak up regarding challenges and tools required to be successful in your role; and

Other tasks as required by Team Lead, Supervisor or management.

Knowledge and skills

Experience :

  • 6 months of experience required for success in the role
  • Self-motivated and ability to work in teams and independently
  • Strong written and verbal communications skills (English)
  • Attention to detail
  • Professional work ethic and demeanor

Qualifications :

  • Minimum diploma in Electrical Engineering required for the position


  • English
  • French is a plus

Technology :

  • Computer skills – basic proficiency with email programs and in Excel, Google Sheets, etc.

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

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