System Administrator

  • Full Time
  • Lusaka

Bayport Financial Services

Vacancy title:

System Administrator

[ Type: FULL TIME , Industry: Financial Services , Category: Admin & Office ]

Jobs at:

Bayport Financial Services

Deadline of this Job:

Wednesday, April 10 2024

Duty Station:

Within Zambia , Lusaka, South – Central Africa



Reporting to the Back Office Unit Head. This individual is responsible for the performance and efficient daily operations of the system administration unit in the department.


  • Act as day-to-day owner and administrator for core corporate applications, providing end-user assistance, training and troubleshooting as required; supporting the operations team to manage existing systems, including upgrades, patches and changes.
  • Manage all the system requirements including but not limited to the creation of new products, merging or phasing out in the core banking system
  • Continuous updating of systems and controls for FCC to minimize operational risks and help with the documentation of process flows and End-user manuals for business use.
  • Maintenance of various core elements of Flexcube-Interest rates, exchange rates, Calendar dates, Year-end procedures etc.
  • Managing and coordinating user testing of application changes.
  • Trouble shooting in the system to ensure continuous system capability improvements and product setups.
  • Password reset and change role maintenance
  • Records Management-UAT testing, change role forms, application of changes in the live environment.
  • Monitor the system daily and respond immediately to security or usability concerns
  • Work with end users to find solutions for system issues and propose new developments.
  • Respond to and resolve help desk requests
  • Ensure that client information is protected and secured against fraud by enforcing access rights and verification levels
  • Provide after-hours support for Infrastructure related emergencies as well as occasional weekend maintenance
  • Define and document best practices and support procedures
  • Any other tasks as assigned


  • Grade 12 Certificate and/or equivalent (with Mathematics)
  • Degree in Business or Computer related Courses from a recognised university.
  • 2 – 3 years experience


  • Financial industry knowledge and working experience.
  • Must have Flexicube experience
  • Knowledge of clearing rules and operation of the internal clearing system.
  • Good communication skills.
  • Strong interpersonal skills to build relationships with staff.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Interested candidates should send their CVs

To apply for this job email your details to

Scroll to Top