Retail Executive

  • Full Time
  • Lusaka

Commit Technology

We are currently looking for multiple sales executives to deliver an engaging and thoughtful service that delights all our customers, creating loyalty for company brand that will ultimately drive the store’s commercial performance. Assist any customer with any query or need – end to end – to full completion of request.

Reports to Position: Store Manager

Section: Direct Channels

Key Responsibilities

To conduct needs analysis in order to explain features / benefits to do comparative selling, service recommendations and demonstrate products.
To ensure product and service knowledge (including policies and processes) are up to date and understood.
Achievement of sales targets.
Acting as the brand’s ambassador and exploring initiatives and opportunities that will help every aspect of the store and brand become successful and respected within the local community.
To surprise our and delight all our customers by being intuitive and thoughtful in every interaction with them, anticipating their needs and arriving at an uncomplicated, timely and satisfying outcome for each customer interaction.
Minimum experience:
Ideally retail experience or customer service role in telecom industry.
Good understanding of telecom and data products and services.

Minimum education:
Minimum high school or diploma.

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