Protocol/Events Officer

  • Full Time
  • Lusaka

Bank of Zambia

Vacancy title:
Protocol/Events Officer

[ Type: FULL TIME , Industry: Banking , Category: Restaurant & Hospitality ]

Jobs at:

Bank of Zambia

Deadline of this Job:
Thursday, May 02 2024

Duty Station:
Within Zambia , Lusaka, South – Central Africa

Employment opportunity


Job Purpose
Provide protocol, hospitality and event management services aimed at promoting and sustaining the desired image of the Bank.

Main Accountabilities
• Facilitate timely processing of all official travel arrangements for the Bank, for the Board members, staff and the Bank’s non-resident visitors, including procuring visas, tickets, transport bookings, travel allowances and coordinating with travel agents.
• Provide event planning and management of various Bank functions when requested including booking venues, sending invitations, receiving and sitting guests and other logistics.

  • Facilitate protocol services to the Bank’s Board members, Executive Staff and other senior stakeholders travelling by air or officiating outside station.
    • Facilitate the prompt settlement of bills and reconciliation of statements by the Bank to promote goodwill from service providers.
  • Attend to sourcing of suitable venues form international and local conferences/seminars/meetings when requested and physically oversee the suitability of venues beforehand and smooth-running of the function including registration of delegates.
    • Provide hospitality services during the Bank’s participation at Trade Fairs/Exhibitions/Shows and other such functions when requested.
    • Ensure the required standard of etiquette is observed at all times during the execution of duties.
  • Facilitate the creation of decorations in the main foyers of the Bank during the festive season.
    • To attend to all other matters that may be assigned by Supervisor.

    Qualifications and Experience
    • Grade 12 School Certificate with five (5) ‘O’ Levels (credit or better).
    • Diploma in Mass Communication, Public Relations, International Relations or equivalent.
    • Three (3) years relevant experience.

    Key Knowledge and Attributes
    • Excellent communication and interpersonal skills
    • Impeccable personal grooming and conduct
    • Observes behavioral etiquette
    • Initiative and creativity
    • Negotiation skills
    • Takes ownership of all responsibilities and honours commitments
    • Willingness to work unusual hours
    • High attention to detail
    • Computer literacy
    • Time management

    Conditions of service
    • Bank of Zambia Conditions of Service will apply.

    Work Hours:8

    Experience in Months: 36

    Level of Education: Associate Degree

Interested candidates should send their CVs

To apply for this job please visit

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