Precision Recruitment
Vacancy title:
Policy Service Supervisor
[ Type: FULL TIME , Industry: Consulting , Category: Management ]
Jobs at: Precision Recruitment
Deadline of this Job:
Thursday, February 29 2024
Duty Station:
Within Zambia , Lusaka, South – Central Africa
Precision Recruitment jobs in Zambia
JOB DETAILS:
We are hiring!
Our client in Lusaka is looking for a Policy Service Supervisor to join their team for a job vacancy within the services industry.
To apply, or for more information, follow the link below.
Policy Service Supervisor
Description Of Tasks
Key Result Areas And Related Activites
- Ensure on a daily basis that premium collections across all locations are reconciled with receipts issued and the collections are banked the following day on a daily basis.
- Ensure that data accuracy is maintained continuously.
- Must ensure prudent management of direct debit collections and must pursue all collections which are unpaid or rejected to ensure it is correctly allocated to individual policies.
- Ensure that all unpaid premiums are allocated and liaise with IT department to ensure regular system run to determine lapsed policies.
- Ensure that group payments from companies are allocated to individual policies and effectively reconciled between premium due and premium paid on a monthly basis.
- Must effectively interact with Banks, groups and companies to ensure that premiums are collected regularly, monthly statements are provided to groups on a timely basis, rejections and non-payments are processed on a daily basis.
- Must receive and receipt payments from corporate clients.
- Must resolve queries around refunds, wrong charges, and related issues.
- Ensure that all claims are processed and closed on a timely basis.
- Ensure that commission payments to staff and/or agents which is generated from system is accurate and correct.
- Assist the Employer in improving business process, internal controls and assisting in designing and implementing new systems.
- Do and manage all other tasks related to premium administration as required by circumstances from time to time.
- Work closely with the Finance department to ensure timely submission of information to underwriter on premiums collected, claims processed for each month.
- Demonstrate good leadership qualities and act as role model and mentor to employees within the Group.
- Exercise confidentiality.
- Such other tasks as may be delegated to you by the Employer from time to time.
Note: These are indicative and may vary and evolve according to the company’s operating circumstances and as and when new systems are introduced, or the business evolves
Qualifications:
- Must have at least 3 years of experience in an insurance organisation
- Must have a degree in a relevant field.
Education Requirement: No Requirements
Work Hours: 8
Experience in Months: 36
Interested candidates should send their CVs