Mukuru Money Transfers
Operations Supervisor
The main Purpose of this role is to oversee the effective functioning of the Zambia site operations. This position is responsible for overseeing the overall functioning of Zambia site operations to ensure they are functioning optimally and in accordance with regulations. This position is also responsible for managing the financial aspects of the sites and ensuring cash levels and scheduling is effective at all times.
The Regional Sales Supervisors report directly to the Operations Supervisors. Internal Liaison takes place with, reconciliations administrator and achedulers. External liaison takes place with partners.
Duties and Responsibilities (Includes but are not limited to):
Oversee the scheduling and cash levels across Zambia sites
Ensure scheduling is done in the most efficient manner
Ensure Zambia maintains a high functioning CIT model
Ensure there are no cash run-outs across sites
Oversee macro and micro cash flows forecasts
Manage the financial aspects of the Zambia operations
Effectively manage capital and operational expenses
Ensure working capital is managed effectively
Facilitate Macro Funding requests with treasury
Ensure inventory is managed effectively
Manage relationships with banking partners
Ensure remittance and petty cash is managed accurately
Check and verify that remittance and petty cash reconciliations are accurate
Investigate and resolve all remittance and petty cash reconciliations issues promptly
Ensure Mukuru sites are running optimally
Manage regional supervisor’s financial and quality audits across sites
Manage risks across sites
Monitor that all sites trade during trading hours
Oversee tech enhancements for all sites
Oversee site maintenance and expansion
Ensure compliance with all regulatory and reporting requirements
Ensure all reporting and submissions are actioned to Zambia Revenue Authorities
Oversee internal compliance
Ensure compliance with all external regulations
Perform a general management function for the team
Manage own professional and self-development
Key Requirements:
Grade 12 or equivalent
Bachelor’s or associates degree or diploma in a business-related field
High level of integrity
Driver’s License
Proficient with Microsoft Office products – Use of electronic performance management tools bonus.
Knowledge of trade marketing an added advantage
Willing to work long hours and weekends
Flexible to work or Relocate throughout the Country
Proven work experience in Operations
Proven Experience in Relationship Management
Excels at execution & relationship management
Possesses excellent planning & reconciliation skills
Excellent problem solving, judgment and self-management skills
Excellent communication skills – both verbal and written
Ability to work well under pressure
Additional Skills:
Multitasking skills
Computer skills
Telephone skills
Verbal communication skills
Organisational & administrative skills
Conflict management skills
Attention to detail
Interpersonal skills
Auditing skills
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Interested candidates should send their CVs