Operations Associate

  • Full Time
  • Lusaka
  • Applications have closed

Qualfon

Operations Associate

Our client is seeking a highly motivated and detail-oriented Operations Associate to join their team. The Operations Associate will be responsible for supporting various operational functions, including resource management, supply chain management, process improvement, and customer support.

Responsibilities:

Assist in managing inventory levels and coordinating with vendors to ensure timely delivery.

Support the procurement process by researching and obtaining quotes from suppliers, preparing purchase orders, and tracking deliveries and transport logistics.

Collaborate with cross-functional teams to streamline operational processes and identify areas for improvement.

Respond to customer inquiries and resolve issues in a professional and timely manner.

Assist in monitoring key performance indicators and generating reports to track operational metrics.

Assist in managing relationships with external partners, including logistics, transport and rental office providers and vendors.

Contribute to the development and implementation of standard operating procedures.

Assist with various administrative tasks, such as data entry, document management, and filing.

Provide support to the team as needed and perform other duties assigned by the supervisor.

Requirements:

Bachelor’s degree in Business Administration, Operations Management, or a related field.

Must have at least 2 years of experience in operations or supply chain management.

Experience in an HR related environment and affiliation to ZIHRM will be an added advantage.

Strong analytical and problem-solving skills.

Should possess a valid driving license.

Excellent organizational and time management abilities.

Proficient in Microsoft Office Suite, particularly Excel and Word.

Ability to work independently and in a team environment.

Excellent communication and interpersonal skills.

Detail-oriented with a high level of accuracy.

Interested candidates should send their CVs

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