Multi Skilled Consultant

  • Full Time
  • Lusaka

FNB

Vacancy title:

Multi Skilled Consultant- Luanshya

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

FNB

Deadline of this Job:

Tuesday, March 12 2024

Duty Station:

Within Zambia , Luanshya, South – Central Africa

JOB DETAILS:

Job Description

To provide a relief function for Teller, Collections Consultants and Cash Migration Official in an efficient and effective manner to ensure the smooth running of functional areas

  • Achieve net profit growth for business
  • Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
  • Engage with the customers in a professional way as specified in the service standards
  • Ensure customer’s needs and expectations are understood and solutions provided
  • Deal with customer complaints, relating to collection activities and ensure that it is resolved to the satisfaction of the customer
  • Convert identified leads into successful sales
  • Achieve individual targets as set according to appropriate business area or sales plan
  • Manage performance standards for the relief role(s) in Telling, Service, Sales or Administration
  • Approve, validate, verify, check and authorise Frontline activities
  • Comply with governance in terms of legislative and audit requirements
  • Track, control and influencesales activities with the specific aim to increase sales efficiencies

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Interested candidates should send their CV

To apply for this job email your details to jobszentuthuko@yahoo.com

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