• Full Time
  • Lusaka

Bank of Zambia

Vacancy title:
Manager – Strategic Communications

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

Bank of Zambia

Deadline of this Job:
Thursday, May 02 2024

Duty Station:
Within Zambia , Lusaka, South – Central Africa

Manager – strategic communications – ho (1 post)
Grade: bozm6

Job Purpose
To strengthen the Banks image by devising effective communication strategies for priority issues and to entrench the corporate brand.

Main Accountabilities
• Implement the Communications Policy and Guidelines through the development of strategies to address targeted strategic and operational business objectives.
• Implement initiatives under the Bank’s Strategic Plans that require the Communications function.

  • Track and analyse news in the media in order to understand significant trends that impact the organization’s image/reputation and to identify issues for escalation to the Executive and Senior Management to inform decision making.
  • ‘Track the publication of the Annual Report and all other Bank publications as well as influence plain language usage for ease of dissemination.
    • Participate in supporting the communication needs of the Monetary Policy Committee meeting, including the release of its decisions.
    • Arrange focused interactions with targeted groups including Chambers of Commerce, Farmers, MP’s, students and other stakeholders through meetings, seminars, workshops, conferences etc. to share information on key areas of the Bank’s operations.
    • Elevate stakeholders understanding of the Bank’s role through translation of disseminated information into local languages with a view to achieve greater impact and reach wider audiences.
    • Proactively identify areas of the Bank’s operations that require public understanding or appreciation and recommend appropriate communication strategies as well as to assist other departments conduct effective information dissemination campaigns like financial literacy, clean note policy dissemination etc.
  • Develop and implement a Crisis Management Strategy, in response to internal or external pressures, to ensure timely and appropriate responses to minimise damage control.
    • Contribute articles to in-house publications like the Zambanker and on-line publications.
    • Periodically conduct surveys to assess the effectiveness of the Bank’s communication strategies both internally and externally.
    • Review the Bank’s Corporate Identity Document and participate in enforcing the Bank-wide usage in order to promote the Bank’s corporate brand.
    • Produce or edit publications or articles for special assignments, projects or exhibitions or as requested.

    Qualifications and Experience
    • MBA/MSc/MA in Mass Communication/ Social Sciences or equivalent
    • 5 years relevant experience
    • Grade 12 School Certificate with a minimum of five (5) ‘O’ Levels (Credit or better)
    • Key Knowledge and Attributes
    • Excellent speaking and writing skills
    • Impeccable spelling, grammar and punctuation skills
    • Listening skills, understanding and interpreting trends
    • Analytical abilities
    • Good interpersonal skills and team worker
    • Innovative and creative
    • Ethical and socially responsible
    • Organizing skills
    • Client Orientation and accountability
    • Excellent presentation skills
    • Negotiation Skills
    • Crisis management
    • Research skills
    • Knowledge about the Institution

    Conditions of service
    Bank of Zambia Conditions of Service will apply.

    Work Hours: 8

    Experience in Months: 60

    Level of Education: Postgraduate Degree

Interested candidates should send their CVs

To apply for this job please visit

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