Housekeeping Supervisor

  • Full Time
  • Lusaka

Pivotal Solutions

Job Vacancy: Housekeeping Supervisor

Company: Pivotal Solutions

Location: Lusaka, Zambia

Job Description:

Pivotal Solutions is seeking a detail-oriented and experienced Housekeeping Supervisor to oversee our housekeeping team in Lusaka. The Housekeeping Supervisor will be responsible for ensuring cleanliness, orderliness, and appearance of the hotel.

Key Responsibilities:

  • Supervise and train housekeeping staff.
  • Inspect rooms and public areas for cleanliness and maintenance.
  • Develop and implement housekeeping schedules and standards.
  • Manage inventory of cleaning supplies and equipment.
  • Address and resolve guest complaints regarding housekeeping services.
  • Ensure compliance with health and safety regulations.
  • Prepare and present housekeeping reports.

Requirements:

  • Proven experience as a Housekeeping Supervisor or in a similar role.
  • Strong understanding of housekeeping principles and practices.
  • Proficiency in housekeeping management software and tools.

Education:

  • Diploma or degree in Hospitality Management or a related field.

Skills:

  • Excellent leadership and team management skills.
  • Strong communication and organizational abilities.
  • Attention to detail and problem-solving skills.
  • Ability to work under pressure and meet deadlines.

Experience:

  • At least 3-5 years of experience in housekeeping supervision.

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