Director of Quality Assurance

  • Full Time
  • Lusaka
  • Applications have closed


Vacancy title:

Director of Quality Assurance

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:


Deadline of this Job:

Thursday, February 29 2024

Duty Station:

Within Zambia , Lusaka, South – Central Africa


Date Posted: Thursday, February 15 2024, Base Salary: Not Disclosed

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Learn more about Zismart


Job Overview:

We are seeking a seasoned and results-driven professional to join our team as the Director of Quality Assurance. The successful candidate will be responsible for developing and maintaining a comprehensive quality assurance program, ensuring that our products or services meet and exceed industry standards. If you have a strong background in quality management, process improvement, and a passion for maintaining the highest quality standards, we invite you to apply for this leadership position.


  1. Strategic Quality Leadership:

– Develop and execute a strategic vision for the organization’s quality assurance program.

– Collaborate with executive leadership to align quality initiatives with business objectives.

  1. Quality Management Systems:

– Establish and maintain robust quality management systems to monitor and improve product or service quality.

– Implement and enforce quality policies, procedures, and standards across the organization.

  1. Team Leadership and Development:

– Lead and mentor a high-performing quality assurance team.

– Foster a culture of continuous improvement, training, and development within the quality assurance department.

  1. Quality Control Processes:

– Develop and implement effective quality control processes to identify and address deviations from quality standards.

– Establish key performance indicators (KPIs) to measure and monitor product or service quality.

  1. Regulatory Compliance:

– Stay abreast of industry regulations and ensure the organization’s adherence to relevant standards.

– Collaborate with regulatory affairs to address compliance requirements and maintain certifications.

  1. Continuous Improvement Initiatives:

– Drive continuous improvement initiatives based on data-driven insights.

– Implement methodologies such as Six Sigma or Lean to enhance efficiency and reduce defects.

  1. Cross-functional Collaboration:

– Work closely with other departments, including product development, manufacturing, and customer support, to integrate quality into all aspects of the business.

– Collaborate with suppliers and partners to ensure quality standards throughout the supply chain.

  1. Risk Management:

– Identify potential risks to quality and develop risk mitigation strategies.

– Lead investigations into quality incidents and implement corrective and preventive actions.


– Bachelor’s degree in a relevant field; advanced degree is a plus.

– Not less than 10 years experience in a senior quality assurance role, with a proven track record in leadership.

– In-depth knowledge of quality management systems, methodologies, and industry best practices.

– Strong analytical skills and the ability to translate data into actionable insights.

– Excellent leadership, communication, and interpersonal skills.

– Experience in regulatory compliance and certification processes.

Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

Job application procedure

  • If you are a dynamic leader with a passion for ensuring uncompromising quality standards, we invite you to apply for the Director of Quality Assurance position and contribute to our commitment to excellence.

Interested candidates should send their CVs

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