Director of Quality Assurance

  • Full Time
  • Lusaka


Vacancy title:

Director of Quality Assurance

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at: Zismart

Deadline of this Job:

Thursday, February 29 2024

Duty Station:

Within Zambia , Lusaka, South – Central Africa

Zismart jobs in Zambia


Job Overview:

We are seeking a seasoned and results-driven professional to join our team as the Director of Quality Assurance. The successful candidate will be responsible for developing and maintaining a comprehensive quality assurance program, ensuring that our products or services meet and exceed industry standards. If you have a strong background in quality management, process improvement, and a passion for maintaining the highest quality standards, we invite you to apply for this leadership position.


  1. Strategic Quality Leadership:

– Develop and execute a strategic vision for the organization’s quality assurance program.

– Collaborate with executive leadership to align quality initiatives with business objectives.

  1. Quality Management Systems:

– Establish and maintain robust quality management systems to monitor and improve product or service quality.

– Implement and enforce quality policies, procedures, and standards across the organization.

  1. Team Leadership and Development:

– Lead and mentor a high-performing quality assurance team.

– Foster a culture of continuous improvement, training, and development within the quality assurance department.

  1. Quality Control Processes:

– Develop and implement effective quality control processes to identify and address deviations from quality standards.

– Establish key performance indicators (KPIs) to measure and monitor product or service quality.

  1. Regulatory Compliance:

– Stay abreast of industry regulations and ensure the organization’s adherence to relevant standards.

– Collaborate with regulatory affairs to address compliance requirements and maintain certifications.

  1. Continuous Improvement Initiatives:

– Drive continuous improvement initiatives based on data-driven insights.

– Implement methodologies such as Six Sigma or Lean to enhance efficiency and reduce defects.

  1. Cross-functional Collaboration:

– Work closely with other departments, including product development, manufacturing, and customer support, to integrate quality into all aspects of the business.

– Collaborate with suppliers and partners to ensure quality standards throughout the supply chain.

  1. Risk Management:

– Identify potential risks to quality and develop risk mitigation strategies.

– Lead investigations into quality incidents and implement corrective and preventive actions.


– Bachelor’s degree in a relevant field; advanced degree is a plus.

– Not less than 10 years experience in a senior quality assurance role, with a proven track record in leadership.

– In-depth knowledge of quality management systems, methodologies, and industry best practices.

– Strong analytical skills and the ability to translate data into actionable insights.

– Excellent leadership, communication, and interpersonal skills.

– Experience in regulatory compliance and certification processes.

Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

Interested candidates should send their CVs

To apply for this job email your details to

Scroll to Top