Customer Relationship Officer

  • Full Time
  • Lusaka

LOLC Finance Zambia Ltd

Customer Relationship Officer – Fixed Deposits – Livingstone

Overall Objective: To mobilise and manage fixed deposit and saving account clients for the business and manage client accounts accordingly.

Job Responsibilities

Mobilize fixed deposits and Savings through own portfolio and channel partners

Achieve given monthly targets

Must possess knowledge of Fixed deposits and other investment products

Local knowledge of the catchment and competition

Should possess experience in managing Fixed Deposit portfolio in a financial sector

Should possess the knowledge and experience in documentation and processes

Develop and maintain strong relationships with customers

Coordination with the branch staff to increase branch volume and growth

Ensure to meet minimum savings account acquisition

Provide prompt solutions to customer queries


Degree in Business Administration, Banking and Finance, from a recognized University

Minimum 3 years’ experience in a qualification in reputable financial institution

Personal attributes should include integrity and reliability; must be astute, versatile, self-driven and well-motivated.

Application deadline

4 Feb 07:00

Interested candidates should send their CVs

To apply for this job email your details to

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