Credit Controller

  • Full Time
  • Lusaka

North Star

Job Vacancy: Credit Controller

Company: North Star

Location: Lusaka, Zambia

Job Description:

North Star is seeking a diligent and experienced Credit Controller to manage our credit control processes in Lusaka. The Credit Controller will be responsible for overseeing the credit granting process, ensuring timely collection of outstanding debts, and minimizing the company’s credit risk.

Key Responsibilities:

  • Evaluate and approve credit applications.
  • Monitor and manage the collection of outstanding debts.
  • Maintain accurate records of credit transactions and customer accounts.
  • Implement credit control policies and procedures.
  • Communicate with customers to resolve payment issues and negotiate payment plans.
  • Prepare and present regular reports on credit control performance.
  • Work closely with the finance team to ensure accurate accounting of credit transactions.


  • Proven experience as a Credit Controller or in a similar role.
  • Strong understanding of credit control principles and practices.
  • Proficiency in credit management software and MS Office.


  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.


  • Excellent analytical and problem-solving skills.
  • Strong communication and negotiation abilities.
  • High attention to detail and accuracy.
  • Ability to work under pressure and meet deadlines.


  • At least 3-5 years of experience in credit control.
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