Collections Officer

Vacancy title:

Collections Officer

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

FNB

Duty Station:

Within Zambia , Lusaka, South – Central Africa

JOB DETAILS:

Job Description

Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessions

• Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Carry out collections processes within mandate, meeting SLA targets and quality standards
• Comply with governance in terms of legislative and audit requirements
• Manage personal development to increase own skills and competencies

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Interested candidates should send their CVs