Accounts Receivable Clerk Jobs in Zambia


In Zambia’s dynamic business landscape, Accounts Receivable Clerk roles are essential components of the finance and accounting function within organizations across various sectors. These positions play a crucial role in managing the accounts receivable process, ensuring timely collection of payments from customers, and maintaining accurate financial records. This comprehensive guide provides valuable insights into Accounts Receivable Clerk jobs in Zambia, offering an overview of the role, responsibilities, required skills, qualifications, and strategies for securing employment opportunities in the accounting field.

Overview of Accounts Receivable Clerk Jobs in Zambia:

Accounts Receivable Clerk positions in Zambia are instrumental in managing the receivables function, including invoicing customers, monitoring outstanding balances, and following up on overdue payments. These roles require attention to detail, strong communication skills, and proficiency in accounting software to track receivables, reconcile accounts, and ensure timely collections. Accounts Receivable Clerks contribute to the financial stability and cash flow of organizations by managing customer accounts and facilitating the collection process.

Job Description of Accounts Receivable Clerk:

Accounts Receivable Clerks are responsible for performing a range of accounting and administrative tasks related to accounts receivable functions. Their duties include preparing and issuing invoices, posting customer payments, reconciling accounts, following up on overdue payments, and communicating with customers regarding payment inquiries and issues. Accounts Receivable Clerks work closely with other members of the finance team to ensure accurate recording of receivables and timely collection of payments.

Job Roles & Responsibilities:

  1. Invoicing: Prepare and issue invoices to customers for goods or services rendered, ensuring accuracy, completeness, and adherence to billing terms and payment terms.
  2. Payment Processing: Post customer payments received via various payment methods, such as checks, credit cards, electronic transfers, and cash, to customer accounts in the accounting system.
  3. Account Reconciliation: Reconcile customer accounts, including matching payments to invoices, resolving discrepancies, and ensuring accurate and up-to-date account balances.
  4. Collections: Follow up on overdue payments, send payment reminders, and initiate collection efforts to recover outstanding balances from customers in a timely manner.
  5. Aging Analysis: Monitor accounts receivable aging reports to track the status of outstanding invoices and prioritize collection efforts based on payment due dates and aging categories.
  6. Customer Communication: Communicate with customers regarding payment inquiries, disputes, and issues, providing assistance and resolving billing discrepancies or disputes professionally and courteously.
  7. Cash Application: Apply customer payments accurately to the appropriate invoices or accounts, ensuring proper allocation and recording of receipts in the accounting system.
  8. Reporting: Assist in generating accounts receivable reports, aging analyses, and cash flow forecasts to provide insights into the financial health of the business and support decision-making.
  9. Credit Control: Evaluate creditworthiness of new customers, set credit limits, and monitor credit terms to minimize credit risk and ensure timely payment collections.
  10. Documentation & Filing: Maintain organized and up-to-date records of accounts receivable transactions, invoices, payments, and customer correspondence for audit and reporting purposes.

Skills Needed for Accounts Receivable Clerk Jobs:

Accounts Receivable Clerks require a combination of technical, analytical, and interpersonal skills to perform their duties effectively. Key skills include:

  1. Attention to Detail: Meticulous attention to detail and accuracy in preparing invoices, recording transactions, and reconciling accounts.
  2. Communication Skills: Clear and effective communication skills, both verbal and written, to interact with customers, colleagues, and stakeholders professionally and courteously.
  3. Numerical Aptitude: Solid numerical skills and the ability to perform basic mathematical calculations, such as addition, subtraction, multiplication, and division.
  4. Organizational Skills: Strong organizational and time management skills to prioritize tasks, meet deadlines, and manage multiple responsibilities efficiently.
  5. Problem-Solving Skills: Analytical mindset and problem-solving skills to identify and resolve billing discrepancies, payment issues, and customer inquiries effectively.
  6. Technological Proficiency: Proficiency in accounting software and ERP systems, as well as proficiency in Microsoft Excel and other office software applications for data entry, analysis, and reporting.
  7. Customer Service: Customer service orientation and the ability to provide responsive and professional assistance to customers regarding payment inquiries, disputes, and issues.
  8. Persistence & Resilience: Persistence and resilience in following up on overdue payments, initiating collection efforts, and overcoming obstacles to achieve payment collections targets.

Qualifications Needed for Accounts Receivable Clerk Jobs:

While specific qualifications may vary depending on the employer and the specific job requirements, common qualifications for Accounts Receivable Clerk positions in Zambia include:

  1. Education: A high school diploma or equivalent is typically required for entry-level Accounts Receivable Clerk positions. However, candidates with post-secondary education in accounting, finance, or a related field may have an advantage.
  2. Experience: Prior experience in accounts receivable, billing, customer service, or general accounting roles is often preferred, particularly for mid-level or senior Accounts Receivable Clerk positions.
  3. Computer Skills: Proficiency in Microsoft Office Suite, particularly Excel, and experience with accounting software such as QuickBooks, Sage, or SAP may be required or preferred.
  4. Certification: Professional certifications such as Certified Accounts Receivable Manager (CARA) or Certified Professional Accountant (CPA) may be required or preferred by some employers.

Where to Find Accounts Receivable Clerk Jobs in Zambia:

  1. Online Job Portals: Websites such as,, and LinkedIn feature job listings for Accounts Receivable Clerk positions in Zambia. Job seekers can search for openings, submit applications, and upload their resumes directly through these platforms.
  2. Company Websites: Many organizations in Zambia post job vacancies on their official websites or career pages. Job seekers can visit the websites of companies they are interested in and check for openings in the finance or accounting departments.
  3. Recruitment Agencies: Recruitment agencies and staffing firms in Zambia specialize in matching candidates with job opportunities in various industries, including finance and accounting. Job seekers can register with reputable agencies and inquire about Accounts Receivable Clerk positions.
  4. Networking: Networking with professionals in the finance and accounting fields, attending industry events, and joining professional associations such as the Zambia Institute of Chartered Accountants (ZICA) can help job seekers uncover hidden opportunities and build connections within the industry.
  5. Direct Applications: Sending speculative applications or reaching out to companies directly with a well-crafted cover letter and resume can sometimes lead to job opportunities that are not publicly advertised.


Accounts Receivable Clerk jobs in Zambia offer individuals an exciting opportunity to contribute to the financial health and stability of organizations while gaining valuable experience and skills in accounting and finance. By understanding the job overview, responsibilities, required skills, qualifications, and strategies for finding opportunities, aspiring Accounts Receivable Clerks can position themselves for success in the job market. With attention to detail, communication skills, and a commitment to excellence in financial management, navigating the path to Accounts Receivable Clerk jobs in Zambia can lead to rewarding opportunities and a fulfilling career in accounting. Start your journey today and explore the realm of Accounts Receivable Clerk jobs in Zambia.

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