Accident and Health (A&H) Underwriters Jobs in Zambia

Overview of the Job

Accident and Health (A&H) Underwriters in Zambia are responsible for evaluating and analyzing the risks associated with health and accident insurance policies. They play a crucial role in the insurance industry by determining policy terms, pricing, and ensuring that the insurance company remains profitable while providing adequate coverage to clients. This role is vital in mitigating financial risks and supporting the health and well-being of individuals and businesses.

Job Description

A&H Underwriters assess applications for health and accident insurance policies by reviewing medical reports, financial statements, and other relevant documents. They use this information to make informed decisions about policy issuance, coverage limits, and premiums. Underwriters also work closely with insurance agents, brokers, and clients to clarify policy details and resolve any issues that arise.

Job Roles & Responsibilities

  1. Risk Assessment: Evaluating the risks associated with individual and group health and accident insurance applications. Reviewing medical histories, lifestyle factors, and financial information.
  2. Policy Issuance: Determining whether to approve or deny applications based on risk assessments. Setting policy terms, coverage limits, and premiums.
  3. Pricing: Developing pricing strategies that balance competitiveness with profitability. Using actuarial data and statistical models to set premium rates.
  4. Claims Evaluation: Reviewing claims to ensure they meet policy terms and conditions. Identifying potential fraud and taking appropriate action.
  5. Documentation and Reporting: Maintaining detailed records of underwriting decisions and policies. Preparing reports for management and regulatory bodies.
  6. Client Interaction: Working with insurance agents, brokers, and clients to explain policy terms, address concerns, and resolve issues.
  7. Continuous Learning: Staying updated with industry trends, regulatory changes, and advancements in medical and actuarial science.

Skills Needed for the Job

  1. Analytical Skills: Strong analytical abilities to assess risks and make informed decisions. Proficiency in statistical analysis and risk modeling.
  2. Attention to Detail: High level of accuracy in reviewing documents and evaluating applications.
  3. Communication Skills: Effective communication skills to explain complex policy terms and underwriting decisions to clients and agents.
  4. Decision-Making Skills: Ability to make sound decisions under pressure, considering both risk factors and business objectives.
  5. Knowledge of Insurance: In-depth understanding of health and accident insurance products, industry regulations, and underwriting principles.
  6. Interpersonal Skills: Strong interpersonal skills to build relationships with clients, agents, and colleagues.
  7. Problem-Solving Skills: Ability to identify and resolve issues related to policy applications and claims.

Qualifications Needed for the Job

  1. Educational Background: A bachelor’s degree in Insurance, Business Administration, Finance, or a related field is typically required. Advanced degrees or specialized certifications in underwriting or health insurance can be beneficial.
  2. Certifications: Professional certifications such as the Chartered Property Casualty Underwriter (CPCU) or Associate in Underwriting (AU) can enhance career prospects.
  3. Experience: Relevant work experience in underwriting, insurance, or risk assessment. Internships or entry-level positions in the insurance industry can provide valuable experience.
  4. Professional Memberships: Membership in professional organizations such as the Insurance Institute of Zambia (IIZ) can provide networking opportunities and professional development.

Where to Find Jobs in Zambia

  • Insurance Companies: Major insurance firms such as Madison General Insurance, Zambia State Insurance Corporation (ZSIC), and African Life Assurance.
  • Brokerage Firms: Insurance brokerage firms that provide underwriting services.
  • Reinsurance Companies: Companies that provide reinsurance services to primary insurers.
  • Government Agencies: Regulatory bodies such as the Pensions and Insurance Authority (PIA) and the Ministry of Finance.
  • Financial Institutions: Banks and financial institutions that offer insurance products.


A&H Underwriters play a critical role in the insurance industry by assessing risks and ensuring that health and accident insurance policies are appropriately priced and managed. Their expertise in risk assessment and policy evaluation helps in maintaining the financial stability of insurance companies while providing essential coverage to clients. Aspiring A&H Underwriters should focus on acquiring a strong educational background, analytical skills, and relevant experience to excel in this important and challenging career.

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