In educational settings, Academic and Behavior Support Staff play a crucial role in providing tailored support to students to help them succeed academically and socially. In Zambia, as the education sector strives to meet the diverse needs of students, the demand for skilled support staff is on the rise. This guide aims to assist individuals interested in pursuing careers as Academic and Behavior Support Staff in Zambia by providing insights into the job market and strategies for securing rewarding opportunities in this field.

Overview of the Job:

Academic and Behavior Support Staff work closely with students, teachers, and families to address academic challenges, behavioral issues, and social-emotional needs. They provide individualized support, interventions, and strategies to help students overcome obstacles, develop essential skills, and thrive in their educational environment. These roles encompass a wide range of responsibilities, including academic tutoring, behavior management, social skills training, and collaboration with multidisciplinary teams.

Job Description:

As an Academic and Behavior Support Staff member in Zambia, your primary role is to support students in achieving academic success and developing positive behaviors and social skills. You will work collaboratively with teachers, administrators, and other support staff to create a supportive learning environment and promote student well-being. Your responsibilities may include:

  1. Providing academic support to students who require additional assistance in specific subjects or skill areas, such as reading, writing, mathematics, or English language learning.
  2. Implementing behavior intervention strategies and positive behavior support plans to address challenging behaviors and promote positive social interactions.
  3. Collaborating with teachers to modify curriculum, assignments, and assessments to meet the individual needs of students with diverse learning styles and abilities.
  4. Conducting assessments and observations to identify academic strengths and weaknesses, as well as behavioral patterns and triggers, in order to develop targeted interventions.
  5. Facilitating social skills groups, peer mentoring programs, and conflict resolution activities to promote positive peer relationships and improve social-emotional competence.
  6. Communicating regularly with parents and caregivers to provide updates on student progress, discuss concerns, and coordinate support strategies at home and at school.
  7. Participating in team meetings, case conferences, and Individualized Education Program (IEP) meetings to collaborate with multidisciplinary teams and develop comprehensive support plans.
  8. Documenting student progress, interventions, and outcomes using appropriate data collection methods and reporting systems to monitor effectiveness and inform decision-making.

Job Roles & Responsibilities:

  1. Academic Support: Provide individualized academic support and instruction to students, including tutoring, remediation, and enrichment activities.
  2. Behavior Management: Implement behavior intervention strategies and positive behavior support plans to address challenging behaviors and promote positive social interactions.
  3. Collaboration: Collaborate with teachers, administrators, and other support staff to develop and implement support plans, interventions, and accommodations for students.
  4. Assessment & Monitoring: Conduct assessments and observations to identify student needs, monitor progress, and adjust interventions as necessary.
  5. Communication: Maintain open and effective communication with students, parents, caregivers, and other stakeholders to ensure coordinated support and shared goals.
  6. Documentation: Keep accurate and detailed records of student progress, interventions, and outcomes to inform decision-making and monitor effectiveness.
  7. Professional Development: Stay informed about best practices, research-based interventions, and relevant laws and regulations related to academic and behavior support.
  8. Advocacy: Advocate for the needs of students with diverse learning needs, backgrounds, and abilities to ensure equitable access to educational opportunities and support services.

Skills Needed for the Job:

To excel as an Academic and Behavior Support Staff member in Zambia, you must possess a diverse range of skills, including:

  1. Strong interpersonal and communication skills to establish rapport with students, parents, teachers, and other stakeholders.
  2. Empathy, patience, and compassion to understand and support students with diverse academic and behavioral needs.
  3. Knowledge of effective instructional strategies, behavior management techniques, and social-emotional learning principles.
  4. Problem-solving and critical thinking skills to assess student needs, develop individualized support plans, and implement effective interventions.
  5. Collaboration and teamwork abilities to work effectively with multidisciplinary teams and coordinate support services for students.
  6. Organizational and time management skills to prioritize tasks, manage caseloads, and meet deadlines in a fast-paced educational environment.
  7. Cultural competence and sensitivity to work effectively with students from diverse cultural, linguistic, and socioeconomic backgrounds.
  8. Flexibility and adaptability to respond to changing student needs, classroom dynamics, and educational priorities.

Qualifications Needed for the Job:

While specific qualifications may vary depending on the employer and the nature of the position, typical qualifications for Academic and Behavior Support Staff jobs in Zambia include:

  1. A bachelor’s or master’s degree in education, psychology, counseling, special education, or a related field.
  2. Previous experience working with students in educational or behavioral support roles, preferably in a school or educational setting.
  3. Training or certification in areas such as behavior intervention, positive behavior support, special education, or applied behavior analysis (ABA) may be advantageous.
  4. Knowledge of relevant laws, regulations, and ethical guidelines governing the provision of academic and behavior support services in educational settings.
  5. Proficiency in computer applications and technology tools commonly used in educational settings, such as student information systems, educational software, and data collection tools.

Suggestions on Where to Find Academic and Behavior Support Staff Jobs in Zambia:

  1. School Websites: Monitor the career sections of schools, educational institutions, and school districts in Zambia for job postings for Academic and Behavior Support Staff positions.
  2. Online Job Portals: Explore job portals and recruitment websites that specialize in education, counseling, and social services roles, where schools and educational organizations frequently post vacancies for support staff positions.
  3. Professional Networks: Join professional associations and networks for educators, counselors, special educators, and behavior specialists, where you can network with peers, share resources, and stay updated on job opportunities.
  4. Government Agencies: Check job announcements from government agencies responsible for education and social services programs in Zambia, as they may recruit Academic and Behavior Support Staff for public schools and educational initiatives.


In conclusion, Academic and Behavior Support Staff jobs in Zambia offer rewarding opportunities for individuals passionate about making a positive impact on students’ academic and social-emotional development. By acquiring the necessary skills, qualifications, and experience, you can position yourself for success in this dynamic and fulfilling field. Remember to leverage various channels, such as school websites, online job portals, professional networks, and government agencies, to explore and pursue available job opportunities. With dedication, empathy, and a commitment to student-centered practices, you can embark on a meaningful career as an Academic and Behavior Support Staff member in Zambia.

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